Net Promoter Score (NPS): How Schools Measure Satisfaction | S2E7
Net Promoter Score (NPS) is widely used in business to measure customer satisfaction so how can it apply to education? Join us for an exploration of NPS where we hear from Dr. J.D. Mosley-Matchett for ideas of how NPS can be used at your institution.
You Can Measure ANYTHING ® - The Podcast
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Show Notes
Net Promoter Score (NPS) is widely used in business to measure customer satisfaction so how can it apply to education? Join us for an exploration of NPS where we hear from Dr. J.D. Mosley-Matchett for ideas of how NPS can be used at your institution.
For Dr. Mosley-Matchett's article, click here.
To work with Alla Breve Consulting, click here.
If you can DEFINE it, you can MEASURE it. If you can MEASURE it, you can ACHIEVE it!
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To contact Dr. Nicole Alioto, reach out via email at [email protected] or on Instagram at @measureanything.