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You Don’t Get Exceptional Customer Service Without Exceptions
Episode 228

You Don’t Get Exceptional Customer Service Without Exceptions

WTFFF?! 3D Printing Podcast Volume Two: 3D Print Tips | 3D Print Tools | 3D Start Point · Tom Hazzard & Tracy Hazzard

April 13, 201617m 51s

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Show Notes

Exceptional customer service is critical whether you are a start up or a major cooperation. In this episode, Tom and Tracy discuss why 3D print companies need to eliminate the finger pointing and solve the problem at hand. Examples of companies that have done it right, done it wrong, and some that made Tom into the investigator but still worked to fix the problem.

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