Season 1 · Episode 248
Episode 248 – Workplace Hugs - Episode 248: Design Thinking Part 2
Workplace Hugs · Rami Jubran, Shannon Schottler
October 15, 202435m 26s
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Show Notes
Episode Notes
In this episode of Workplace Hugs, Shannon and Rami continue their exploration of design thinking, focusing on empathy mapping as a tool for better understanding user needs and behaviors. They discuss how empathy mapping involves observing what people say, think, do, and feel, and how this process can guide design decisions, encourage rapid iteration, and build a shared understanding within teams.