Season 1 · Episode 10
Episode 10 – Workplace Hugs - Episode 10: Crucial Conversations
Workplace Hugs · Rami Jubran, Shannon Schottler
September 30, 201932m 12s
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Show Notes
Episode Notes
Rami & Shannon discuss a few key concepts shared in the book Crucial Conversations by Patterson, Greeny, McMillan, and Switzler. They look at what make a conversation crucial, review the 7 key principles outlined in the book, and reflect on past “crucial conversations” of their own that could have been better. Lastly, they share a few tips for talking when stakes are high.