Customer Retention Over Acquisition
Woo Woo Wednesday · Renee Dick
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Show Notes
EP-12: As business owners we tend to get caught up in the "More! More! More!" mentality when it comes to customers and followers. Social media has changed the way we see numbers - Why is one customer not good enough? Why is "only" 100 followers not good enough? Why are we constantly trying to get more people if we aren't even serving the customers we already have PROPERLY?
If you want to create a business that people fall in love with and keep coming back to, you need to nurture and appreciate the business relationships you currently have. In this episode Cat and Renee share what tips and ideas they use to focus on retention versus acquisition and how to create deeper connections and relationships with their customers.