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Show Notes
Ep 640 features Shannon, a 911 professional out of Virginia.
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Episode topics –
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Dispatchers' experiences handling severe winter weather and long shifts
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Shannon's unique journey into dispatch and her approach to training new recruits
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Emotional challenges and the importance of closure after difficult emergency calls
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The viral "trash panda" (raccoon) liquor store incident and how it unfolded from the dispatch perspective
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Advice for staying compassionate and positive in a high-stress 911 environment
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].