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Show Notes
Ep 636 features Carolyn, a 911 professional out of Texas.
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Carolyn's unexpected start in public safety and her early experiences in dispatch.
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The significance and emotional impact of receiving the Guiding Light Award.
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Memorable calls and moments that shaped Carolyn's career and perspective.
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Major shifts in technology over the last three decades, including AI and real-time crime centers.
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Advice for new dispatchers and the importance of mental health and giving grace in the profession.
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].