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Show Notes
Ep 627 features Tipi, the Chief of Staff at the Office of Unified Communications (OUC).
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Episode topics –
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Tipi's journey from high school aspirations to Chief of Staff at the Office of Unified Communications
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Early experiences and powerful calls that shaped her public safety career
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Major differences in call types and procedures between Amtrak and Montgomery County dispatch
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The impact of ECC workplace culture on retention and employee wellness
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Actionable strategies and real examples to improve morale and build positive ECC environments
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].