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Show Notes
Ep 617 features Hayleigh, a 911 professional with NWECC out of Texas.
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Episode topics –
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Transitioning from the car business to emergency dispatch after a personal tragedy
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Navigating the overwhelm and training process as a complete newcomer
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First experiences on the dispatch floor, from multi-screen chaos to working holidays
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The realities of call volume, multitasking, and unexpected emotional calls
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Support systems and honest discussions about mental health and closure for dispatchers
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].