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Show Notes
Ep 616 features Sydney, a 911 professional with NWECC out of Texas.
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Episode topics –
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Why Texas heat makes summer calls to 911 so unpredictable
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What it's really like starting a dispatch career with zero experience
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How intense calls, like suicide attempts and high-speed pursuits, shape dispatchers on the job
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The mental and emotional hurdles that come with helping people on their worst days
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Advice every new dispatcher should hear about surviving—and thriving—in the profession
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].