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Show Notes
Ep 593 features Carmen, a 911 professional with New Hanover County 911, NC.
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Episode topics –
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Carmen's journey to becoming a 911 dispatcher and her role as a bilingual interpreter
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The emotional challenges and support systems in place for dispatchers handling traumatic calls
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Insightful anecdotes from ride-alongs and unexpected 911 call situations
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How dispatchers decompress and manage stress with personal coping strategies
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