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Show Notes
Ep 558 features Robin, the owner of CrisisIQ.
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Episode topics –
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Robin's unique journey from communications to becoming a trainer and supervisor in dispatch
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The innovative training techniques she developed and implemented at her agency
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An emotionally challenging first call and the importance of caller management
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Robin's advice on the significance of work-life balance and avoiding burnout
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Insight into Robin's company, CrisisIQ, and its tailored training programs
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].