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Show Notes
Ep 556 features Joey, a Professional Development Specialist with Aurora 911 out of Colorado.
Episode topics –
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Joey's path to joining the public safety field and his personal connection to 911 dispatching
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The emotional and professional challenges faced during initial training and first emergency calls
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The unique structure and supportive culture at Aurora 911, including professional development roles
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Benefits and amenities provided to dispatchers, such as ergonomic workstations and a free coffee machine
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Advice for new dispatchers on trusting the process and overcoming self-doubt
If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].