121. Going from Good to Great - Minisode
Wisdom in the Tangents Photography Podcast · John Mansfield
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Show Notes
This Mini Episode, John shares a few ways you can elevate your client experience to move yourself from Good to Great and cultivate clients who will rave about your services to others.
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Most clients can’t tell the difference between good and great photos, but they can tell the difference between good and great service.
By elevating your client experience will move you from good to great in their eyes and the referrals will start pouring in.
3 Ways to elevate your client experience:
- Gifts like welcome gifts, post cards, some of yours or their favorite things
- Guides and educational articles to help them prepare for your services
- Taking extra care and attention by asking them questions about themselves, and going above and beyond what they expect from you. Always deliver more value than they expect.
Check out more about elevating your client experience in episode 78 with the Elevate Photo Awards Team
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