93. Creating Powerful Customer Experiences – Interview with Stacy Sherman

In this interview, Chad Hyams talks with Customer Experience Expert Stacy Sherman. Stacy explains the differences between customer service and customer experience and how to use that to differentiate your brand and elevate your leadership skills? Stacy and Chad review her latest article for Forbes where she examines the book The Four Agreements. They also talk about the heart and science of the customer experience, give you techniques to prevent "pain points," and how you should change your role from salesperson to relationship maker. Stacy's article in Forbes: CX Leadership Lessons To Humanize Your Business - https://bit.ly/3kQtvSO Connect with Stacy Sherman - https://doingcxright.com/ Learn how to take control of your finances and increase your assets so you can increase your wealth. Sign up for the free Win Make Give Wealth Series with Ben Kinney - https://winmakegive.com/wealth/ Learn how to put your money to work with the free Win Make Give Investment Series with Ben Kinney - https://winmakegive.com/investing/ Join our Facebook group - https://www.facebook.com/groups/WinMakeGive