Season 2 · Episode 4
What Does It Take to Be an Effective SLA?
This month, Terry and Nicky and special guest Jesse Hartle discuss what it takes in today’s environment to be an effective SLA. And at long last, Terry reveals the Top 10 SLAs based on the scorecard developed by NABM.
We R Randolph-Sheppard Podcast · Terry Smith, Jesse Hartle, Nicky Gacos
May 5, 202356m 14s
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Show Notes
This month, Terry and Nicky and special guest Jesse Hartle discuss what it takes in today’s environment to be an effective SLA. And at long last, Terry reveals the Top 10 SLAs based on the scorecard developed by NABM.