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The Emotional Tax of Essential Work
Episode 166

The Emotional Tax of Essential Work

Customer experience is routinely priviledged over employee well-being. As Covid-19 case number surge, we're seeing the consequences.

Voices of The Walrus

May 3, 202114m 38s

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Show Notes

Customer experience is routinely priviledged over employee well-being. As Covid-19 case number surge, we're seeing the consequences. About AMI AMI is a not-for-profit media company that entertains, informs and empowers Canadians who are blind or partially sighted. Operating three broadcast services, AMI-tv and AMI-audio in English and AMI-télé in French, AMI’s vision is to establish and support a voice for Canadians with disabilities, representing their interests, concerns and values through inclusion, representation, accessible media, reflection, representation and portrayal. Find more great AMI Original Content on AMI+ Learn more at AMI.ca Connect with Accessible Media Inc. online: - X /Twitter @AccessibleMedia - Instagram @AccessibleMediaInc / @AMI-audio - Facebook at @AccessibleMediaInc - TikTok @AccessibleMediaInc - Email [email protected] Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Topics

gabrielle droletcustomers over employeesthe walrusroger ashbycustomer satisfaction