VRS626 - Tech-Enabled Hospitality with Jessica Gillingham of Abode Worldwide
Vacation Rental Success · MOSO Partnership Inc.
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Show Notes
What does it really mean to run a tech-enabled hospitality business - and how do we do it without losing the human touch?
In this episode, Heather sits down with Jessica Gillingham, founder of Abode Worldwide and author of Tech-Enabled Hospitality, to talk about how property managers can embrace technology to improve guest experiences, operations, and brand storytelling.
This is a conversation about more than tools - it's about mindset. From scaling sustainably to building trust in a digital world, Jessica brings clarity and compassion to a topic that often feels overwhelming. Whether you're a single host or managing hundreds of properties, there's something here for you.
📣 Midroll Sponsor: STRAIT Chat & the AI Ambassador ProgramThis episode is brought to you in part by the STRAIT Chat Community - an exclusive space for short-term rental pros who want deeper conversations, smarter systems, and more collaborative learning.
And if you're curious about using AI in your business - whether it's for guest communication, operations, or even marketing - check out our AI Ambassador Program. It's designed to help you learn, lead, and get hands-on with the tools shaping the future of hospitality.
🌐 Learn more and join us at VacationRentalFormula.com/AI
Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS626