The Moderators Survival Guide: An interview with Donna Tedesco and Fiona Tranquada
UXpod - User Experience Podcast · Gerry Gaffney
July 7, 201439m 20s
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Show Notes
Donna Tedesco and Fiona Tranquada, authors of "The Moderator's Survival Guide" talk to Gerry Gaffney about moderation. They discuss styles like Friendly Face, Down to Business, Inquisitive Mind and By-the-Book, the risks and pitfalls, Gerry's labcoat, and advice to moderators of all levels.