UX Podcast

In the style of a radio phone-in, James and Per open the door and invite in you, the listener. Our guests in our third listener phone-in ended up being James Buller, Jesper Bylund, Dan Turner, and Tim Wright.

We’re joined by Kim Goodwin author of Designing for the digital age and UX executive at both PatientsLikeMe and Cooper. We dive into the merits of journey mapping. What it is and how it can be useful.

Lisa Welchman, from Active Standards, joins us to talk about digital governance. How to manage the chaos and put a digital governance framework in place.

Automated marketing. The marketeer’s dream. What is it, and how does this impact UX? Aimee Ravacon from Specopssoft shares her experiences after successfully implementing marketing automation into her organisations’ digital marketing.

Episode 90 is a link show. James and Per discuss three articles they’ve stumbled upon whilst roaming the internet. First – Under-resourced and isolate: who would be a digital marketing manager? It’s complex and get more complex by the day. Second – The Seven Most Important UI and UX ideas of 2014. A retrospective look back...

How do you build a minimum viable product? Inspired by a Twitter conversation, we talk to Russ Unger, Stephen Anderson and Jeff Gothelf about what MVP is, what it isn’t. Does it cause more confusion than add value? What are we trying to learn and validate? We get some hangups off our chests, and discuss...

We’re joined by usability grandmaster Jared Spool. Inspired by a tweet we asked Jared to join us to dive a little deeper.

In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. Our guests in our second listener phone-in show ended up being Wedge Black, Tim Wright, Heather Burns and James Mole McConnell.

UX Podcast was lucky enough to take part in the first ever Redesigning Star Wars workshop run by Chris Noessel. Chris is the co-author of Make It So, the main guy behind scifiinterfaces.com and design fellow at Cooper.

When Bart, James and Per start talking, they just don’t stop. This is an extended and thought-provoking interview with Bart Schutz that we recorded at Conversion Jam 4.

UX Podcast attended one of the biggest conversion optimisation conferences in the world, Conversion Jam 4, organised by Conversionista. We grabbed interviews with 4 of the keynote speakers. There was a definite psychology-theme to our interviews .

Hot on the heels of the launch of the iPhone 6 with it’s NFC chip and Apple Pay, we talk to Skip Allum, the author of Designing Mobile Payment Experiences. We learn about the different types of solutions, talk about barriers to use, what hasn’t worked, what could work and ponder the future of paying with our phones....

On June 13th 2014 the Consumer Rights Directive came into force across Europe. This law has a direct impact on the way we design our websites within Europe and bans the use of certain dark patterns. We talk to Heather Burns, author of The web designer’s guide to the consumer rights directive, to find out more.

Touring UX, design and dev conference Hybridconf landed in Stockholm this year. We were there for both days to listen, learn and most importantly to interview some of the speakers. We managed to chat to four of this year’s speakers. Dan Rubin opened day 1 with his silo-busting talk “We don’t talk anymore”. Natasha Irizarry...

Episode 80 is a link show. James and Per discuss three articles they’ve stumbled upon whilst dredging the internets. First – Everything is broken. Really, everything is broken. Can we fix it? Do we care enough to fix it? Second – UX without user research is not UX. Isn’t it? Does it matter? And lastly...

With Facebook moving messaging to a separate app, unbundling has really hit the big time. What is app unbundling? Should you be adopting it as a strategy for your app/product? Piece of cake to pull off or hideous nightmare? We are joined by Alissa Briggs, Senior UX Manager at Intuit, to talk our way through the...

In the style of a radio phone-in, James and Per open up the communication channels and talk to you the listener. We took calls live and blind not knowing who was going to ring and what we were going to talk about.

Form and survey specialist and author Caroline Jarrett joins us on this episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data capture and motion studies. Amongst other things we talk about the four steps involved in answering a question and problems such as non-response error and coverage...

Episode 76 is a link show. James and Per discuss three articles they’ve discovered on their digital travels. First – 45 days to plan a Tweet? Just a bit of bad press, deliberate PR? How do we know what’s true anymore? Second – Thank you for signing up! Pay attention to your thank you pages. And finally...

Dave Gray of Gamestorming fame joined us in Stockholm to share some stories around principles of agility. Patterns to guide you rather than dogma to rule you. Does your organisation have a culture that’s capable of being agile? How do you survive in an agile environment and within connected teams?

James and Per jumped on the early morning train from Stockholm and headed down to Gothenburg for the international day of Intranätverk 2014, a conference focusing on intranets and the digital workplace. Recent years have seen quite a change in the intranet scene, user centric design methods are increasingly common place in intranet projects. We found...

James and Per are joined by Russ Unger to talk about workshops. How do you plan and create a workshop? How do you become an awesome facilitator?

An accessible, user-centered comment system? How has no one managed to do that before? UX Podcast is joined by Malin Crona from The Centre for Easy-to-Read and Mikael Zackrisson from Ziggy Creative Colony to talk about the c4all commenting system.

James and Per are joined in this episode by Jens Wedin to talk about design research. When should you do research? Why should you do it? How should you do it? How much is enough? Our discussion also goes into ways of working as a UX practitioner and we share a fair few tips. How...

UX Podcast attended the launch of Vimla, a new mobile network developed start-up style by Telenor here in Sweden that aims to be simple, open, and community driven.

UX Podcast in Sweden stretches across 6000km of Atlantic ocean to join up with The Dirt Show in Boston for a crossover show. James and Per from UX Podcast along with Steve, Mark and Tim from The Dirt Show quiz each other about how UX and web development in the US and Europe.

Are you in it for the money or in it for the UX? James and Per reflect on Facebook’s $19bn purchase of Whatsapp, the history and future of messaging and personal correspondence as well as how the start-up ideology you adopt can affect your approach to UX. (Listening time: 38 minutes) Episode 68: @axbom &...

UX deliverables with Anna Dahlström. We look at the problem with UX deliverables, explore being tactical and adapting what you produce to the situation, dabble with mentoring and find time for a “fika”.

A Link show. James and Per discuss three recent articles found during their digital travels. Has information architecture been hindered by the rise of user experience? What is user experience? and finally how do you make sure that users don’t accidentally delete things?

We’re joined by The Web Psychologist Nathalie Nahai to talk dirty. We discuss sex and UX. Is everything connected to sex, even online?

A Link show to start the year. Per and James discuss three recent articles that they’ve found during their digital travels. With font-face now widely supported how much thought do you need to put into your font-stack? How do you go about adding personality to your website or product? Finally we take a look at...

Whilst sat around an open fire drinking sherry and wearing Santa hats, James and Per record a podcast about podcasts. In this meta-show we explain how podcasts help us in our work. What is it that makes us like a podcast? What kind of challenges do podcaster face in producing awesome shows? Finally we recommend...

In this linkshow James and Per discuss 3 articles they’ve found during their digital travels. We start off by discussing customer experience landmines – things (from the experiences of a non-uxer) that can be hurdles for your customers. In the middle of the show we get delightful and discuss adding delight to your ux. Finally...

Costas Papaikonomou is The Grumpy Innovator and author of Thoughts from a Grumpy Innovator as well as one of the founding partners of the Happen group that specialises in helping organisations transform their innovation success rate.

Web forms and form analytics. We’re joined (once he’d found the right garden!) by Jonas Arnklint from Stockholm-based start-up Revrise to talk about web forms.

Why do we produce so much content, and so many websites and apps, that people don’t want or need? We take a look at the problem of bloat that so many information rich (non-transactional) sites have. How did our sites end up this fat and irrelevant?

We meet up with Mattias Beijmo, founder of Duma and course leader for Web Management at Berghs School of Communication for a chat about beards. After the facial hair chat out of the way we ask Mattias how, back in the 90s, he got into the web branch.

Episode 57 of UX Podcast is a link show. James and Per discuss three articles found during their digital travels. We start off with some satire and discuss a humorous article about top carousels, a conversation that evolves into a reflective discussion about culture and native languages. The middle article focuses on navigation design patterns for...

Conversion Jam 3 was held recently here in Stockholm. Conversion Jam is a conference for online marketing/ecommerce managers, optimizers and analysts. About 350 people gathered together to spend a day listening to international speakers and a number of interesting cases. We managed to interview four of the speakers – Craig Sullivan, Ton Wesseling, Brian Massey...

On Obama-day here in Stockholm we were joined by Stephen Early, owner of Individual Pubs in the UK and, earlier this year, became the first pubs in the UK to offer Bitcoin as a payment option.

A Link show. James and Per discuss three articles found during their digital travels. We begin by talking about Deception and when does persuasive design become evil? Ethnographical research gets a run-through – too achedemic, or value for money? Finally we tackle the question: should designers code? Do we become pegasuses or unicorns? (Listening time:...

James and Per are both fans of quantified self. In this show we take a look at what quantified self and life logging are. We chat about some of the potential benefits plus some of the challenges that surface from a UX and user perspective. Is quantified self ready for mainstream, or is it still...

Inspired by a question Bruno Figueiredo posted to Facebook, James and Per try to answer the question – How do you decide what resolution to design for? We talk about screen resolutions, viewports, typography, whitespace, languages, statistics. To finish off, we even try to provide an answer to the question… (Listening time 44 minutes) Designing for...

We’re joined in Episode 51 by mobile web strategist and front-end designer Brad Frost. Brad’s blog posts have featured in a number of UX Podcast link shows, and he’s a bit of an ideological soul-mate of James and Per. We talk about breaking down silos, standing up and doing things “right”, the importance of consistency, the...

Separated by a hundred million square kilometres of Atlantic Ocean, James and Per bring you a link show featuring three articles we’ve found during our digital travels. We start, as the article itself prescribes, by discussing content, words in particular. We then dovetail into Atomic Design and using chemistry as a conceptual metaphor for web...

On the back of the NSA Prism revelations, we’re joined by Pär Lannerö to talk about internet privacy and the complicated world of terms and conditions. How can we make them more simple and manageable? How can we tip the balance back in favour of the individual? Unknown to us, Per’s microphone was broken. So at...

After returning from Intranätverk, an intranet conference recently held in Sweden, James shares some reflections. We also talk about user centered design for the digital workplace and how intranets are the “poorer brother” of the world of web. Has the world of intranets finally started to catch up?

That’s it. it’s all over. Time to board the aeroplane and head back to Stockholm. It’s been a fun and intensive 3 days of conferencing, including 6 podcasts recorded on location. In this final show from UXLx we chat a bit about the conference day yesterday and also look back on the conference as a...

In the bar of the Tryp Oriente at the end of day 2 of UXLx 2013 we settle down with a beer and reflect on the conference so far together with Chris McCann. What themes have we noticed? how were the 4th workshops? and how did Per’s Eliminate Design lightning talk go down?

It’s just before lunch on day 2 of UXLx 2013 and we were lucky enough to grab a few minutes of Luke Wroblewski‘s time right after his morning workshop Organizing Mobile Web Experiences. We chat about device proliferation, device ergonomics and some of the other challenges heading our way. (Listening time 13 minutes) References: Luke’s presentaton:...