Episode 78
Taming the messy middle with Nigel Walsh on intelligent insurance workflows and AI transformation
Unstructured Unlocked by Indico Data
October 24, 202534m 37s
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Show Notes
The next great transformation in insurance isn’t about modernization. It’s about orchestration. On the most recent episode of Unstructured Unlocked, we sat down with Nigel Walsh, Global Head of Insurance at ServiceNow, to explore how AI is reshaping the industry from the inside out. From taming the “messy middle” to empowering people through intelligent workflows, Walsh shares how carriers can turn complexity into agility.
Topics
agentic AIinsurance automationunderwriting automationclaims automation