How Does Amazon Prime Work? - Episode 190

Amazon Prime has changed the way people shop as well as their expectations on how long it takes for something they purchase online to get to them. But how do they manage to do it?! We take a look at the entire process, from the time you purchase something from Amazon to when it is dropped off at your door. The Industrial Engineering involved with this workflow is unbelievable, not to mention the mix of human and robot interaction that continues to increase to meet the ever increasing demands.