![133. Improving the client's experience: post-project phase [part 6 of 6]](https://static.libsyn.com/p/assets/8/d/2/b/8d2b26c23fdba49c/UNLEASHED.jpg)
133. Improving the client's experience: post-project phase [part 6 of 6]
Unleashed - How to Thrive as an Independent Professional · Will Bachman
Audio is streamed directly from the publisher (traffic.libsyn.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
This episode concludes our six-part podcast miniseries on how to improve the client experience.
In this episode, I share tips on how to provide a great client experience during the post-project
Episodes 129-133 cover the five phases of a project lifecycle:
- The proposal phase
- Onboarding / kickoff phase
- Project execution
- Wrap-up
- Post-project
I learned this five-part framework from David A. Fields, and encourage everyone to visit his website:
If you subscribe to the weekly Unleashed email, you'll receive a summary checklist that includes the points from the whole miniseries