S1E20 - Sorry Seems To Be The Smartest Word: When Brands Apologize
Over the lifetime of a company, mistakes happen. When those mistakes cause damage, it's appropriate for a brand to apologize. Yet, it rarely happens. This week, we look at the companies that chose…
Under the Influence with Terry O'Reilly · Apostrophe Podcast Network
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Show Notes
Over the lifetime of a company, mistakes happen. When those mistakes cause damage, it's appropriate for a brand to apologize. Yet, it rarely happens. This week, we look at the companies that chose to apologize.
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