
Rob Rae Unpacks Managed Intelligence (EP 942)
Rob Rae, Pax8’s Vice President of Community, joins Uncle Marv to explore the shift from MSPs to Managed Intelligence Providers, revealing how AI-driven platforms, playbooks, and industry events are rapidly changing the IT channel landscape. Listeners gain firsthand insight into community building, Pax8’s AI initiatives, and event strategy.
Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) · Rob Rae
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Show Notes
Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.
https://www.itbusinesspodcast.com/thread/
Rob Rae breaks down the next era for IT businesses—Managed Intelligence Providers. Learn about real-world AI adoption, Pax8’s industry playbooks, and how events shape the MSP future. Rob uncovers the secrets behind Pax8’s AI Store, best practices for community-building, and strategies for MSPs to embrace AI-driven business opportunities—plus exclusive insights from top industry events.
Takeaways:
- Understand the transition from MSPs to Managed Intelligence Providers (MIP)
- Explore Pax8's process for adopting and integrating AI solutions
- Learn from Pax8’s community strategies and partner best practices
- Get details on the agentic inflection point report and managed intelligence playbook
- Hear the latest on Pax8’s AI marketplace/AI Store rollout
- Discover practical advice for hosting and growing industry events
- Benefit from engaging analogies and tips for translating tech to clients
- Pick up event planning lessons and insights from top IT conferences
- Listen to memorable moments, from celebrity guests to behind-the-scenes stories
- See how global MSP knowledge sharing drives innovation
Links for People, Places and Things:
- Pax8: https://www.pax8.com
- IT Nation: https://itnation.connectwise.com/
- Kaseya (reference): https://www.kaseya.com
- XChange Event: https://www.thechannelco.com/xchange
- Black Point Cyber: https://blackpointcyber.com
- Salt Lake City Convention Center: https://www.visitsaltlake.com/meetings/convention-center/
- Austin McChord: https://www.linkedin.com/in/mcchord/
- Neil deGrasse Tyson (reference): https://www.haydenplanetarium.org/tyson/
SPONSORS:
- Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
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- Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready
SHOW MUSIC:
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- Author Username: AlexanderRufire
- Item License Code: 7X9F52DNML
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