NSITSP Spotlight: Jason Thomas (EP 883)
Meet Jason Thomas, CEO of JATAG Solutions, as he shares his journey from a solo IT consultant to running a thriving MSP grounded in trust, empathy, and professionalism. We dig into his leadership in the National Society of IT Service Providers and swap stories on elevating standards in our industry.
Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) · Jason Thomas
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Show Notes
What does it take to go from a one-man IT shop to a thriving 10-person business rooted in trust and professionalism? In this episode, I talk with Jason Thomas about his journey, the value of honest communication, and the tight-knit Chicago IT community that supports one another. You’ll hear how empathy, transparency, and taking time to recharge outside the business can fuel not just growth, but real transformation for your MSP.
Why Listen:
- Discover practical tips for scaling your MSP team
- Learn the value of empathy and trust with customers
- Insights into joining and benefiting from industry organizations like NSITSP
- Leadership lessons from nearly two decades in IT services
- Real-world advice on documentation and cybersecurity best practices
Companies, Products, and Books Mentioned
- JATAG Solutions: https://www.jatag.com/
- National Society of IT Service Providers (NSITSP): https://nsitsp.org
- Microsoft: https://www.microsoft.com
- Boy Scouts of America / Scouting America: https://www.scouting.org
- CIS Controls (Center for Internet Security Controls): https://www.cisecurity.org/controls
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=== Connect with Uncle Marv
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