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NSITSP Spotlight: Andy Higgins (EP815)
Episode 815

NSITSP Spotlight: Andy Higgins (EP815)

Andy Higgins shares his remarkable journey from international IT consultant to respected MSP owner, revealing how collaboration and standards have shaped his career. He highlights the importance of professionalism, community, and best practices in today’s IT landscape, offering invaluable advice for anyone looking to thrive in the industry.

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) · Andy Higgins

April 18, 202523m 44s

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Show Notes

Andy Higgins, founder of IM Collaboration, shares his journey from early days in IT in England, Switzerland, and the US, to building a successful MSP business.

He discusses his experience with major migrations (like Continental Tires), representing Switzerland at the ITU, and the importance of industry standards.

Andy explains why he joined the National Society of IT Service Providers (NSITSP), the value of professionalism, and the need for community-driven best practices.

The conversation covers differences in IT culture between Europe and the US, the evolution of business practices for MSPs, and actionable advice for IT professionals looking to grow and professionalize their businesses.

Companies, Products, and Books Mentioned (with URLs)

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Topics

it leadershipcontinental tireit diversitylotus notesmicrosoft 365it consultingnsitspibmnational society of it service providersbusiness ownerit organizationsit businessmspit communityit standardsit careeremail migrationoffice 365it adviceit podcastcollaborationit professionalismbusiness best practicesit industryrecurring revenueit migrationbank of americamanaged servicesit regulationkarl palachukim collaborationandy higginsit support