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Libby McIlhany on Automation & AI in IT (EP 845)
Episode 845

Libby McIlhany on Automation & AI in IT (EP 845)

What keeps a product leader up at night? For Libby McIlhany, it’s the relentless pace of change and the responsibility to guide her team through uncharted territory. Join Uncle Marv as she shares candid insights on product management, the evolution of the PAX 8 marketplace, and how AI is transforming the way MSPs and vendors do business.

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

June 20, 202528m 36s

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Show Notes

What does it take to lead product in a company that’s always pushing boundaries? Libby McIlhany shares her journey from software engineer to Chief Product Officer at PAX 8, revealing how she and her team are shaping the future of the IT marketplace. From the dot-com crash to the AI revolution, this episode is a masterclass in tech leadership.

Why Listen:

  • Gain perspective on the evolution of the IT channel
  • Hear how PAX 8 is innovating with public storefronts and integrations
  • Learn about the role of UX research in building world-class products
  • Get inspired by stories of resilience and adaptability in tech
  • Understand how to make the most of feedback and iteration

Guest:

Libby McIlhany is the Chief Product Officer at PAX 8, where she leads product strategy and innovation for one of the fastest-growing companies in the IT channel. 

Companies, Products, and Books Mentioned:

=== SPONSORS

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=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
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☕ Support the show: https://ko-fi.com/itbusinesspodcast

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Topics

product managementcustomer experienceit channeltech innovationvendorpartnermspintegrations hubpublic storefrontspax 8bill on behalfautomationuncle marviterationit business podcastlibby mcilhanysoftware engineeringchief product officermarketplacedot-com crashux researchagentic inflection pointcontinuous learningaipodcasttech leadershipfeedback