Automating MSP Success with Cyft (EP 849)
Jeffrey Newton, co-founder of CYFT, joins Uncle Marv to discuss how his company is transforming MSP operations by capturing real-time context and automating routine tasks.
Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) · Jeffrey Newton
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Show Notes
Ever feel like your MSP is drowning in data but starved for context? Jeffrey Newton, co-founder of CYFT, shares how his AI-driven platform is giving MSPs real-time situational awareness—automating documentation, enriching tickets, and ensuring techs have the right info before they even pick up a call. Listen to why “best practice” may not always be in your best interest and how CYFT is changing the game for MSPs who want to break free from the industry’s echo chamber.
Why Listen:
- Hear how CYFT automates documentation and ticket enrichment
- Learn why “best practice” may not always serve your MSP
- Get actionable insights for MSP efficiency and growth
- Discover how real-time context can transform your tech team’s workflow
Companies, Products, and Books Mentioned
- CYFT – https://cyft.ai
- IT Glue – https://www.itglue.com
- Hudu– https://hudu.com/
- MSP Insider (Podcast) – https://open.spotify.com/show/4r2LUeKoShqAwwpytAVpYO
=== SPONSORS
- Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
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=== MUSIC LICENSE CERTIFICATE
- Licensee: Marvin Bee
- Registered Project Name: IT Business Podcast
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- License Date: January 1st, 2024
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=== Connect with Uncle Marv
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🎙 Host: Marvin Bee
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