760 Revolutionizing MSP Communications with bvoip
George Bardissi shares his journey from MSP owner to VoIP innovator, revealing how bvoip is revolutionizing communications for IT service providers.
Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) · George Bardissi
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Show Notes
In this engaging episode of the IT Business Podcast, Uncle Marv sits down with George Bardissi, founder of bvoip and MSP Initiative. George opens up about his transition from running an MSP to creating a VoIP solution specifically designed for IT service providers. He discusses the challenges of balancing multiple ventures and the importance of valuing one's time in the MSP world.
George explains how bvoip's OneStream platform integrates deeply with popular PSA and ticketing systems, automating call logging and enhancing customer service for MSPs. He shares insights on why many MSPs hesitate to resell VoIP services and how BVOIP addresses these concerns.
The conversation also covers the origins of MSP Initiative, including the famous bus tour during the pandemic and the community-focused events it organizes. George emphasizes the importance of creating meaningful experiences and sharing authentic knowledge within the MSP community.
=== Companies Mentioned:
- BVOIP - https://www.bvoip.com/
- MSP Initiative - https://mspinitiative.com/
- ConnectWise - https://www.connectwise.com/
- Datto - https://www.datto.com/
- Autotask - https://www.datto.com/products/autotask-psa/
- Halo PSA - https://halopsa.com/
- Syncro - https://syncromsp.com/
- SuperOps.ai - https://superops.ai/
- Zendesk - https://www.zendesk.com/
- RingCentral - https://www.ringcentral.com/
- Zoom - https://zoom.us/
- Microsoft Teams - https://www.microsoft.com/en-us/microsoft-teams/
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