656 Michelle Ragusa-McBain: SonicWALL's Globetrotting Channel Chief
In this episode of Uncle Marv's IT Business Podcast from PAX 8 Beyond 2024, Michelle Ragusa-McBain, Global Channel Chief at SonicWALL, shares exciting updates on the company's recent acquisition of Solutions Granted and its impact on partners. She discusses how SonicWALL is integrating Solutions Granted's managed security services into their Secure First program, providing partners with a comprehensive security offering. Michelle also highlights improvements to processes like deal registration and the new customer deal rate offering a 50% discount for partners bringing new customers to SonicWALL.
Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) · Michelle Ragusa-McBain
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Show Notes
Michelle Ragusa-McBain, Global Channel Chief at SonicWALL, joins Uncle Marv at PAX 8 Beyond 24 to discuss the company's recent developments and partner-focused initiatives.
SonicWALL's Acquisition of Solutions Granted
Michelle shares insights into SonicWALL's acquisition of Solutions Granted, a managed security services provider. The acquisition allows SonicWALL to integrate Solutions Granted's offerings into their Secure First program, providing partners with a comprehensive security solution that includes managed detection and response (MDR), endpoint detection and response (EDR), and security operations center (SOC) as a service.
Improving Partner Experience
SonicWALL is committed to listening to partner feedback and taking swift action to improve processes. Michelle highlights the company's efforts to streamline the deal registration process based on partner survey responses, making it easier for partners to do business with SonicWALL.
New Customer Deal Rate
To incentivize partners and attract new customers, SonicWALL has introduced a new customer deal rate, offering a 50% discount for partners bringing new customers to the company. This initiative aims to support partner growth and success.
Michelle's Globetrotting Adventures
In addition to business updates, Michelle shares her passion for travel, recounting her recent family vacation to Europe, including stops in England, Amsterdam, Belgium, and Paris. She also reveals her upcoming three-week safari adventure in Africa, spanning five countries and including the wildebeest migration in the Serengeti.
Key Takeaways
- SonicWALL is integrating Solutions Granted's managed security services into their Secure First program.
- The company is improving processes like deal registration based on partner feedback.
- SonicWALL introduced a new customer deal rate, offering a 50% discount for new customers.
- Michelle Ragusa-McBain is an avid traveler, recently visiting Europe and planning a safari in Africa.
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