640 Interviews from Tampa - SuperOps Super Summit
In this special Saturday edition, Uncle Marv shares interviews recorded at the SuperOps Super Summit in Tampa, Florida. He chats with Arvind Parthiban (CEO of SuperOps), Damo (VP of Products), Chris Cool (a new SuperOps MSP customer), and Juan Fernandez (SuperOps Channel Chief). They discuss the growth of SuperOps, the company's focus on providing an exceptional experience for MSPs, and Chris Cool's journey to joining the SuperOps family.
Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) · Damo V., Chris Cool, Arvind Parthiban, Juan Fernandez
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Show Notes
Uncle Marv here with the scoop from the SuperOps Super Summit. This was a tweener episode, recorded between conferences to give you the inside scoop.
First up, I caught up with Arvind, the big boss at SuperOps. He filled me in on the Summit being their 7th event, with a focus on MSP education and networking rather than sales pitches. Arvind shared how SuperOps has grown from an unknown to a recognized brand in the last 18 months, thanks to their great product and making themselves available to the MSP community.
Next, I grabbed Damo, the VP of Products. This guy has been building enterprise software for 20 years, but he really digs working on products that contribute to real people's growth and success. Damo encouraged listeners to join the SuperOps community to experience the full value beyond just the product.
Then I had a chat with Chris Cool, who recently joined SuperOps after being impressed by their technology and people. Chris shared his journey from the copier world to IT consulting, initially outsourcing everything before deciding to bring it all under one roof with SuperOps.
Finally, I connected with Juan Fernandez, the SuperOps Channel Chief. Unfortunately, you'll have to wait for that interview in the next episode!
Key Takeaways
- SuperOps focuses on providing an exceptional experience for MSPs, not just a product
- Their events prioritize MSP education and networking over sales pitches
- The company has grown rapidly by making themselves available to the MSP community
- New customers like Chris Cool are drawn by SuperOps' technology and people
Links from the Show:
Super Summit Website: https://supersummit.com/
The MSP Owner's Handbook: https://amzn.to/4c4rnSa
Lead It Like Lasso: https://amzn.to/3KmUbtc
The Pumpkin Plan for Managed Service Providers: https://amzn.to/3R5L57V
=== Connect with Uncle Marv
🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
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