633 Time is a Precious Resource
Uncle Marv rants about the importance of using proper cable testing tools and the frustration of dealing with subpar work from other service providers. Juan Fernandez from SuperOps joins the conversation, and they discuss the value of time, firing problematic clients, and the mindset shift required for business growth.
Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) · Juan Fernandez
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Show Notes
Cable Testing Tools Rant
Uncle Marv expresses his frustration with a managed service provider who used a basic continuity tester for cable runs, leading to connectivity issues. He emphasizes the need for proper cable testing and certification tools, especially for companies offering cabling services. Cutting corners and using inadequate tools reflects poorly on the industry and can lead to subpar work.
Time is a Precious Resource
Juan Fernandez shares his perspective on treating time as a valuable currency rather than a freely available resource. He stresses the importance of quantifying time appropriately and avoiding wasting it on unprofitable endeavors. Juan explains how he built his MSP with a focus on maximizing productivity and profitability, even during activities like attending events or taking lunch breaks.
Firing Problematic Clients
Uncle Marv and Juan discuss the difficult decision of firing problematic clients, even if they contribute a significant portion of revenue. Uncle Marv shares his experience of letting go of his largest client in 2017 because they consumed over 50% of his time despite accounting for only a third of the revenue. This decision was influenced by the principles outlined in the book "The Millionaire Next Door."
Key Takeaways:
- Invest in proper cable testing and certification tools for quality work.
- Treat time as a valuable currency and avoid wasting it on unprofitable activities.
- Be willing to fire problematic clients that consume disproportionate time and resources.
- Adopt a mindset shift towards solving problems independently and seeking education, not resolutions.
Links from the show:
The Millionaire Next Door: https://amzn.to/3UM0F9E
Florida Man bites chunk out of deputy's head: https://tinyurl.com/yc6cshah
=== Connect with Uncle Marv
🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast
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