How To Be Bigger Than Your Britches
Nexa CEO Jeff Mosler shares how law firms leverage outsourced services to scale up and be better.
Un-Billable Hour: Business Management Strategies for the Busy Lawyer Around the Community Table
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Show Notes
With today’s tight, post-pandemic labor pool, trained, quality legal intake professionals are scarce. Law firms are increasingly turning to outsourced intake, receptionist, and onboarding services.
Jeff Mosler, CEO of Nexa Receptionist Holdings LLC (you probably already know their Alert Communications brand) explains how law firms leveraging the flexibility of a turnkey, pretrained outsourcing platform can maximize marketing investments, answer calls in just three rings, and carry potential clients from a curious call to a signed retainer. Stop wasting marketing dollars on lost leads.
Even for established firms, an outsourced platform – with the ability to engage by phone, web chat, email, and text – can help firms engaged in one-time, mass tort cases as needs ramp up then scale back. For big firms or small, a trained, on-call pool of legal intake specialists could be the answer.
Special thanks to our sponsors Law Clerk, Alert Communications, LawYaw, and Scorpion.