Retail Workers Face Abuse, Violence, Seek Government Action
UK News Today | 2 Min News | The Daily News Now! · The Daily News Now!
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Show Notes
Frontline workers in retail, transport, and hospitality face daily abuse and violence from customers, with incidents surging. The Institute of Customer Service reports that 42% faced hostility, 22% direct threats, and 26% took sick days due to it. Retail giants like M&S criticize weak policing and rising retail crime. The upcoming Crime and Policing Bill aims to criminalize assaults on retail workers, but critics argue its insufficient. Frontline workers await real support to end this daily grind.
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