Improving Public Services
This week we ask "how can we improve public services?" In particular, what are the structures and management strategies that best enable effective service delivery?
UCL Uncovering Politics · Marc Esteve, Alan Renwick
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Show Notes
The quality of public services – whether health, education, water supply, or sewage disposal – has a big impact on all of our lives. How to enhance that quality is therefore one of the big questions for political studies.
Professor Marc Esteve is one of the leading experts on exactly that issue. We have recorded this special episode of our podcast to coincide with his inaugural lecture as Professor of Public Management here in the UCL Department of Political Science.
Mentioned in this episode:
- Assessing the Effects of User Accountability in Contracting Out, Journal of Public Administration Research and Theory.
- Determinants Of Network Outcomes: The Impact Of Management Strategies. Public Administration.
- The Political Hourglass: Opportunistic Behavior in Local Government Policy Decisions. International Public Management Journal
You can watch Marc's inaugural lecture on our YouTube channel, where it will be uploaded in January 2023.