![[71] How to be a Helpdesk Super Hero](https://artwork.captivate.fm/85b25404-9bbb-4f39-ae7b-adb1513da7cf/tubbtalk-instagram-mark-copeman.jpg)
Season 2 · Episode 71
[71] How to be a Helpdesk Super Hero
TubbTalk: The Podcast for Managed Service Providers · Richard Tubb
April 26, 202057m 24s
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Show Notes
Shouldn’t customer service be intuitive? Perhaps, but it often isn’t. Luckily, today Richard is joined by help desk superhero, author, and all-round good guy Mark Copeland to talk about how to learn great customer service skills, one habit at a time.
Mentioned in This Episode
- Helpdesk Habits online training
- Helpdesk Habits: Become a helpdesk superhero and make yourself indispensable.
- MSP Secrets Revealed
- The Tech Tribe
- Customer Thermometer