[149] Why You Need to Know the Process of Process for MSP Growth

In this episode, Richard Tubb speaks to Allen Edwards, an accomplished entrepreneur and speaker. He's the founder of Eureka Process and the co-owner of Gozynta.

Allen has also just published a book: “Process and the Other P Word (Which is also Process): the Power and Profitability of Process Within Your IT Business.”

Mentioned in This Episode

• Gozynta
• Allen’s book: Process and the Other "P" Word (Which is Also Process): The Power and Profitability of Process in Your IT Business
• Operating system: Novell NetWare
• IT management tool: ConnectWise
• Podcast interview with Dan Adams
• Business finance tool: QuickBooks
• IT business expert: Karl Palachuk
• Book coach: Mike Capuzzi
• Book: Michael Gerber: The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
• Book: Robert Kiyosaki: Rich Dad Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not!
• Richard’s book: The IT Owner's Survival Guide
• Book: James Clear:Atomic Habits: the life-changing million-copy #1 bestseller
• Collaboration tool: Teams
• Collaboration tool: Slack
• Book: Dr Atul Gawande: The Checklist Manifesto: How to Get Things Right. Atul Gawande
• Documentation management tool: IT Glue
• Collaboration tool: Confluence
• Collaboration tool: SharePoint
• Book: Karl Palachuk: Relax Focus Succeed - Revised Edition
• Meditation app: Headspace
• Podcast interview with Karl Palachuk
• MSP community: CompTIA
• MSP community: The Tech Tribe
• MSP community: The Eureka Community
• MSP community: The IT Nation
• MSP event: DattoCon
• MSP event: ChannelCon
• MSP event: Channel Pro road shows
• Allen's cafe and nightclub: Trickster's Hideout