Testimonials v's Feedback....
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
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Show Notes
For many years, to receive and hear words of praise or thanks gave me an awkward feeling. It was always unexpected. I may need therapy.
In our line of work, the most common form of feedback is negative! "My flight was cancelled." "I didn't get the King Bed" or "the view, my room smelt funny" I know we try to be perfect, and create the 'dream' our clients want, however we aren't always able to achieve this. Getting a bunch of flowers, a letter or card - the positive feedback, I know for me, fills me up and I can last on for ages! These positive comments and feedback messages are THE BEST!
Feedback in any business is important. This episode will help you get feedback (the good stuff! Constructive and useful feedback) and use it to your advantage.
We all WANT testimonials. I will walk you through a process to get these, in a non sleezey or creepy way. That makes your clients feel comfortable to brag about you!
You love what you do. I know that. It's not a job, it's a lifestyle, it's a passion.
It's time to connect with our clients and get the "Good Stories" to help you build your business.
Check out the website for ALL the tools and tips to help you with your travel business. www.travelagentachievers.com