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Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals

Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals

108 episodes — Page 3 of 3

Ep 20Future proof? Is it possible in travel?

This is a crazy time worldwide, so much fear and panic and hysteria. Being in travel, as a travel consultant or travel agent, we are likely to wear a tough few months ahead. This episode isn't to scare you, it's to help prepare you. You are in the travel industry for a reason. This is, like any other career or job, going to weather tough times. Now you need to think about your clients, your own health (mental and physical) and also how you are going to weather this trying time. You can get through this, we have been through tough times before. I'm giving you some tips and tools to be prepared, to stay focused and be the expert and guide your clients need right now. You can and will get through this. Check out our website - Travel Agent Achievers for tools and info to help you in your travel business journey.

Mar 5, 202020 min

Ep 19Taking advantage of a last-minute or short term offer

This week, not only is Thanksgiving being celebrated in the USA, but the American specials also kick in for Black Friday and Cyber Monday. In Australia we don't usually celebrate these, however, specials and deals have been flooding my desk all week and I think the Australian market is becoming more accustomed to these sorts of promotions. So we are jumping on the bandwagon too. A short term promotion - like these, this week can have an impact on your sales if you are prepared or know how to get them out to your clients in a non-sleazy and fast way. This week I discuss 3 strategies we use in our business to get the most out of these deals and add to our sales funnel for the next 6-12 months. I believe in always offering value to our clients. So for the record, I provide more value than specials when I am on Social Media. If you want to take action and get in on the 'sales' action this week, I want you to gather the promotions and specials that speak best to you and your clients. We have so much to choose from, so get specific and real and reach out to your clients with things they will like. To make things easy on social media to save you time, Check out this weeks FREE download with 5 captions to help increase engagement and promote these deals. Be grateful and guide your clients. And on that note… thank you for listening and being part of such a supportive and growing community. You are AMAZING! You've got this, Ros

Nov 28, 201929 min

Ep 18How to WOW Your Clients in Every Step of the Booking Process

Systems just don't sound like a sexy or fun thing to do. I get it, I thought the same. However, when a staff member recently left my employment, boy was I glad that we had set up systems to know what happened in that role and also how to do each part of the role. When we broke it down, the travel booking process is also a system, even though I fought this for a long time. Every client is an individual, right? But trust me, you often do the same thing over and over again. From the time an enquiry comes in, to the time the client returns, plus some, we have a step by step process, which has been refined over time. Now we, as a team can see where each of our clients are in the process, and also what we need to work on. This has been a game changer for us. We took it one step further and have also now automated a number of steps in the process and use an online tool to track things, when we aren't in the same office! We are starting simple, as we all know, I like to keep it simple. The 67 Step Guide I put together gives you every single step we have in our process. It has proved time and again how important it is to not miss a step. It has also shown that we go above and beyond what a client expects. And we know that by following each of these steps we won't miss a thing. I am now opening up our back office to giving you the opportunity to also have this for yourself. There are 4 key areas we dive into. #1 - The enquiry is in.. #2 - Confirming the Booking #3 - Before clients travel #4 - Upon return and beyond. I give you EACH of the individual steps you need to do to ensure you wow your clients every single time they come to you. The guide is easy to read and ready for you to print, so you can keep this next to you, tick off where you are at with a booking, or take it that step further and put it online as part of your processes. Make sure you check out our website for all the latest resources and details - www.TravelAgentAchievers.com Systems will change your business. They have for mine and I know that with a little help and guidance you can also make things so much easier in your business. Don't delay go and grab it today.

Nov 20, 201923 min

Ep 17When Life Goes a Little Pear-shaped

Overwhelm, setbacks, road blocks, Imposter Syndrome - I know you have been there too. Today I am here to say I am sorry I have not been present over the last few weeks, but also Thank you to a few of you that have reached out and really helped me get out of a rut. When life goes a little pear shaped, I want you to know that you have support. You are able to get through it and with challenges can also come new opportunities and a new direction or clarity for the path you are on. You guys have given me the clarity and for that I am grateful. Finding balance… finding time, these are the things we are often questioning ourselves with. How can we do better. I know for me, I sometimes struggle with blocking the time to dedicate to one project. This episode is for you. If you are struggling, not sure about what's next or need some clarity, know I have been there too and am here for you. Reach out and let me know where you are stuck, let's work together to work through it. Join our Accountability group to ensure you keep moving forward You've got this… Check out all the resources at: https://travelagentachievers.com/

Nov 20, 201917 min

Ep 16Beating Overwhelm as we smash out the last 90 Days of 2019

Overwhelm will pass. With the strategies I share, I want you to know that there is hope and also a plan to help you through it. Stuck, feeling like it's all too much. Your body reacts at times of stress too. Overwhelm can come at any time. It may build up and hit you one day when you least expect it. As we get right into the last 3 months of 2019, I wanted to tackle this topic head on. Giving you the tools I use to get through it when it hits me. I want you to look back, reflect on what you have achieved over the last decade and be proud. Before we start setting our goals and plan for 2020, we need to finish this year strong with a plan to set us up for success. Be bold and strong. You can get through this. If you need a listening ear, a voice of reason or someone to talk to when it all gets too much, please reach out. Make sure you check out OUR WEBSITE for the Free download to set you up for success in this last last months of the year.

Oct 9, 201929 min

Ep 15Which Social Media Platform works for Travel Agents

Where do you need to be when it comes to Social Media? Which platform suits your market? Look at how 'influencers' have flourished by posting incredible images promoting a destination. They have helped us as Travel Agents and Consultants with promoting travel as a way of life. You can build a business on Social Media these days, however do I recommend it as the only way of marketing your business? Nope. Social Media has come a long way since 'My Space' - gosh I hope others also remember what that was. Today's platforms are sophisticated, have many options on each to play with and get your message out. BIG Brands are using Social Media as part of their marketing efforts. If you aren't on Social Media - you may need to think again. We explore 3 of currently the biggest players when it comes to Social Media. I'll show you that you can be an effective marketer once you know what to post, when to post and most importantly who you are talking to.

Oct 3, 201925 min

Ep 14How to generate leads with Facebook Live Videos

As travel agents we ALL have specials & deals. In today's business arena though, that isn't going to set you apart from the other agents out there. You need to be where your clients are. You need to be unique and different. Over 500 Million people turn to Facebook every day and are watching videos. Now is the best time to show your face too. Sure, it may seem scary and daunting. Don't be afraid. In today's episode, I give you tips and tactics to reduce that fear. Plus, a step by step action plan to help you get started with Facebook live. Consistency and a plan with action will help you get more leads in your business. If you want to take action, you need to join our Achievers in Travel Accountability group. We are working through the obstacles over the next month on this exact topic and making it happen!

Sep 25, 201936 min

Ep 13Working from home... Is it all it's cracked up to be?

This is what I call multitasking... HOLD UP... HOLD UP..... You are working for yourself. Let's make it work and ensure your business, doesn't become an extension of household chores. Working from home can be challenging if you have been accustomed to working in an office. It has its benefits and challenges. At the end of the day, you are reporting to yourself.. Not your boss. I In this episode, Ros shares her personal tips and experiences working at home and how she manages to get the most out of the day and how you can too.

Sep 17, 201920 min