Audio is streamed directly from the publisher (podtrac.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
ReturnBear CEO Sylvia Ng talks about making product returns from e-commerce purchases better for all concerned parties [including our planet], the massive $60B returns market in Canada alone, how the consumer trends of ‘Try Before You Buy’ & ‘Bracket Buying’ are driving this growth in product returns, why the shipping/fulfillment process is so different from the returns process [isn’t it just the reverse?], how she has brought skills from her experiences at the University of Waterloo, Northwestern University, eBay, Google & Shopify to a nascent start-up in the ‘product returns efficiency’ space, and how productive one can be when you combine creativity with anxiety!
For more info on Sylvia Ng and ReturnBear, please visit https://www.returnbear.com/
TORONTO LEGENDS is hosted by Andrew Applebaum at [email protected]
All episodes available at https://www.torontolegends.ca/episodes/
Learn more about your ad choices. Visit megaphone.fm/adchoices