Episode 87
THE VENDOR DANCE (THE CREDIT DEMAND)
Thrive: Leadership Skills for C-Store Managers · C-Store Center
March 14, 20262m 47s
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Show Notes
Show Notes (Thrive Version)
Episode Title: The Vendor Dance: The Credit Demand (Episode 87)
Episode Description: You must secure credits for expired products before the vendor leaves. In this episode of Thrive, Mike Hernandez explains how Store Managers must enforce the immediate processing of vendor credits to protect profitability.
What You Will Learn:
- The Credit Demand: How to stop absorbing financial losses for expired vendor products.
- Immediate Processing: Why you must secure a printed credit invoice on the spot and refuse verbal promises.
- Verifying Statements: The process for ensuring vendor credits actually appear on the corporate accounting statements.
- Seeing Opportunity: Mike shares his early career mindset regarding store ownership. Resources & Links:
- Download the Vendor Credit Tracker: Text the word CREDIT to 956-897-9192.
- Recommended Listen: Drive: Episode 78.
Topics
convenience storec-store trainingstore manager trainingleadershipteam developmentstore operationsretail managementemployee performance