Episode 63
Sales and Upselling Strategies for Convenience Store Managers
Thrive: Leadership Skills for C-Store Managers · C-Store Center
December 24, 202416m 51s
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Show Notes
Here's what we'll be covering in today's episode:
- Sales techniques and consultative selling – Learn how to approach sales in a way that focuses on building trust and meeting customer needs.
- Identifying upselling opportunities – Discover how to spot the right moments to suggest additional products or services.
- Effective communication for upselling – Get practical tips for recommending items without coming across as pushy.
- Overcoming objections and closing sales – We'll explore how to address common objections and close the sale confidently.
- Monitoring and evaluating sales performance – Learn how to track what's working and make adjustments to keep improving.
So, whether you're a seasoned manager or just starting out, this episode will give you the tools to level up your sales game and create a better customer experience. Let's get started!
Topics
convenience storec-store trainingstore manager trainingleadershipteam developmentstore operationsretail managementemployee performance