Episode 62
Emotional Intelligence and Conflict Resolution for Convenience Store Managers
Thrive: Leadership Skills for C-Store Managers · C-Store Center
October 13, 202421m 38s
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Show Notes
In this episode, we'll be covering:
- How to develop emotional intelligence and boost your self-awareness as a leader.
- The power of empathy and how mastering active listening can make all the difference in your daily interactions.
- Effective strategies for resolving conflicts and handling difficult situations with confidence.
- Techniques for negotiation and compromise to maintain harmony and fairness in your team.
- And finally, how to create a positive and inclusive work environment that makes your employees feel valued.
Topics
convenience storec-store trainingstore manager trainingleadershipteam developmentstore operationsretail managementemployee performance