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Future of Customer Service in a World of Social Messaging and AI

Future of Customer Service in a World of Social Messaging and AI

with Joshua March

This Week in Business · Wharton Podcast Network

July 13, 201830m 37s

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Show Notes

Joshua March, Founder and CEO of Conversocial, joins host Americus Reed to discuss his new book "Message Me," about the future of customer service in this world of social media messaging and AI on Marketing Matters.

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