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Consumers Place a Unique Value on Human Labor: Wharton Professor Explains

Consumers Place a Unique Value on Human Labor: Wharton Professor Explains

Wharton marketing professor explains why consumers value the human touch

This Week in Business · Wharton Podcast Network

August 8, 202310m 26s

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Show Notes

Stefano Puntoni, Wharton Professor of Marketing, joins the show to discuss a recent op-ed he wrote for The Wall Street Journal that argues why consumers value human touch.

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