CEO of Playa Hotels: Travelers Require Personalized Customer Service and Experiences
CEO of Playa Hotels & Resorts discusses travelers' preferences towards all-inclusive resorts and how it influences the customer experience.
This Week in Business · Wharton Podcast Network
August 27, 202412m 3s
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Show Notes
CEO of Playa Hotels & Resorts, Bruce Wardinski, joins the show to discuss how travelers' preferences towards all-inclusive resorts influence the customer experience, the importance of creating growth opportunities for hotel team members, and whether the surging travel demand will continue.
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