Season 5 · Episode 45
Today: Banner Health Transforms Patient Feedback with "Text the CEO" Initiative
This Week Health: Newsroom · This Week Health
March 4, 20259m 41s
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Show Notes
March 4. 2025: Kate Gamble and Sarah Richardson discuss Banner Health's innovative "Text the CEO" program that has revolutionized patient feedback collection. The initiative allows patients to text feedback directly to leadership via SMS or QR codes, creating immediate communication channels between patients and executives.
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