How to Make Design Visible in a Numbers-First Organisation
This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast
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Show Notes
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The metrics-driven leader isn't your enemy — but they might be your biggest unlock. Gerry shares a practical approach to translating qualitative insights into the language of KPIs, OKRs, and cost savings, and why winning over this type of leader can amplify your impact across the whole organisation.
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- Gerry Scullion - Host