How Service Design Shapes the Future of Organizations: A Conversation with Patrick Quattlebaum
This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast · The Human Centered Design Network
Audio is streamed directly from the publisher (prfx.byspotify.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
We are building a global network of people doing human-centred work.
Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup
________________________
Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion
→ https://www.thisishcd.com/learning/introduction-to-journey-management
In this exclusive interview, dive deep into the realm of service design with Patrick, co-author of "Orchestrating Experiences" and a key figure at Harmonic. From the early days of Adaptive Path to the rise of service design as a strategic force, Patrick reveals the nuances of running a successful design studio, Harmonic Design. Discover the significance of staying true to one's purpose amidst rapid change, the importance of self-care in the entrepreneurial journey, and the diverse applications of service design in today's organizations. Whether you're a seasoned design enthusiast or just starting out, this chat offers rich insights into creating impact in the world of design.
Creators & Guests
- Gerry Scullion - Host
- Stef Murphy - Producer
________________________
Discover & Connect → https://www.thisishcd.com/directory
Train my organisation → https://www.thisishcd.com/training
Claim partner discounts → https://www.thisishcd.com/partners
Publish an Article → https://www.thisishcd.com/blog
Courses → https://www.thisishcd.com/courses
________________________